Question 1

Are there any additional fees?

Accepted Answer

There are absolutely no additional fees or hidden middlemen or charges when you deal with Brisbane Diamond Buyers.

Question 2

What ID do I need in order to sell my items?

Accepted Answer

We require photo ID & proof of address to total 100 points

Question 3

How do you establish the value of my item?

Accepted Answer

We have knowledgeable & experienced staff qualified to assess your jewellery and offer you a fair and reasonable loan amount.

Question 4

How much is my Gold worth?

Accepted Answer

This is calculated on; Gold content, Weight of gold plus Current gold prices. We will weigh and evaluate your gold and explain its value. There are no fees or hidden costs.

Question 5

How much is my jewellery worth?

Accepted Answer

This will depend on its quality, precious metal content and stones. Diamonds are worth a lot more than other precious stones and we pay a premium for quality diamonds. Silver is not worth nearly as much as gold, but dependent on the piece may be of some exchange value.It is difficult if you are inexperienced to appraise jewellery so we invite you to visit us so we can give you an idea of what your items are worth. You are also most welcome to call us, however in most cases we need to see the piece to determine its proper value. We have been jewelers for over 30 years and are very experienced and knowledgeable in valuing all kinds of jewellery, so you can be assured of receiving a correct valuation.

Question 6

Do you buy gemstones?

Accepted Answer

The most common gemstone we pay for is diamonds – but we do look for good quality gemstones. It they are of poor quality unfortunately we will not be able to make an offer. We do pay a premium for quality diamonds though. For other gemstones, it is dependent on what it is and again its quality, so we would love to see you in-store or contact us to let us know what you have and we will advise you if it is of any value.

Question 7

Why do you buy jewellery and not just gold like other places?

Accepted Answer

Because we are jewelers we are able to expertly apprise all sorts of items – not just gold. Quite often people are quickly trained to look at gold but have no idea about anything else nor the interest in jewellery like we have.

Question 8

What jewellery don’t you buy?

Accepted Answer

While there is a lot we can buy, there is some we cannot, as they are worth little or nothing. What we don’t buy:
Costume Jewellery
Stainless steel (for example watches
Anything rusty (gold or silver doesn’t rust!)
Copper
Brass
Pearls
Silver plate
Please note that you will need a lot of heavy silver items to receive a reasonable return.

Question 9

How much do you pay for gold?

Accepted Answer

The price of gold changes and fluctuates every day worldwide. As such, the offer on your items will be based on the gold rate at the time you bring in your items.

Question 10

Does it cost me any money to get a price on my items from Brisbane Diamond Buyers?

Accepted Answer

Absolutely nothing. Once you bring in your items, one of our friendly and experienced Brisbane Diamond Buyers Jewellers will provide you with an appraisal efficiently and free of charge.

Question 11

Should I clean my jewellery or take out any stones before I come in?

Accepted Answer

No you do not have to, just bring your items as they are or you can do that if you prefer to.

Question 12

How do you determine the value of my jewellery?

Accepted Answer

Valuations are solely based on the carat and the amount of your Gold & Diamond Jewellery regardless of any stones or gems big or small. Feel free to call us on 1300 303 885 or email us and discuss if you have any questions.

Question 13

How soon can you pay me?

Accepted Answer

Brisbane Diamond Buyers pays all its customers instantly and on the spot. A Valid Driver’s license or other identification will be required for legal and security purposes.

What We Buy

Diamond Education

1300 303 885

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